Privacy Policy

Welcome to Diamond Chain Centre (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, how we share it, and your rights regarding your data.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Data

This is information that can identify you personally. For example:

Name
Email address
Phone number
Postal address
Payment details (when making purchases)
Any other information you provide voluntarily (e.g. via forms, messages)

b) Usage / Log Data

Automatically collected when you use our website. This may include:

IP address
Browser type & version
Pages you visit
Time & date of access
Referring / exit pages
Time spent on pages
Device information (device type, operating system, etc.)

c) Cookies & Tracking Technologies

We (and third parties) may use cookies, web beacons, local storage, or other technologies to collect information about how you interact with our site.

2. How We Use Your Information

We use the collected data for purposes such as:

To provide, maintain, and improve our services
To process your orders, payments, and shipping
To communicate with you (order updates, customer service, etc.)
To send you promotional materials (only if you consent)
To detect and prevent fraud or abuse
To analyze usage and trends to improve website functionality
To comply with legal obligations

3. Legal Basis for Processing (if applicable)

If you are in a jurisdiction with data protection laws (e.g. GDPR region), we process personal data on legal bases including:

Your consent
Performance of a contract (e.g. fulfilling your order)
Compliance with a legal obligation
Our legitimate interests (e.g. improving our service, fraud detection)

4. Sharing & Disclosure of Data

We may share your information with:

Service providers and vendors (e.g. payment processors, delivery services, hosting providers)
Third parties for analytics, marketing, or advertising (if you have consented)
Law enforcement or regulatory authorities when required by law
Affiliates or business partners (if applicable)

We will not sell your personal data to unrelated third parties without your explicit consent.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. After that, we will securely delete or anonymize the data.

6. Cookies & Tracking

You can control cookies via your browser settings (disable or delete). However, disabling cookies may affect your experience on the site (some features might not work properly).

We may use cookies for:

Essential site functionality
Performance / analytics
Advertising / marketing (with consent)

7. Your Rights / Choices

Depending on where you live, you may have rights such as:

Access your personal data
Correct or update your data
Delete your data
Restrict or object to processing
Withdraw consent (if processing based on consent)
Portability of data

To exercise your rights, please contact us (see “Contact Us” below).

8. Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or storage is 100% secure — we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to children under [age, e.g. 13 / 16]. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child without verification of parental consent, we will delete it.

10. International Data Transfers

If your data is transferred or stored in a country different from your residence, we will ensure adequate safeguards (e.g. standard contractual clauses, encryption) as required by applicable laws.

11. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you by posting the new version on this page and updating the “Last updated” date. Please review it periodically.

12. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or your data, please contact:

Address: Gali Hingna Rang Mehal, Walled City of Lahore.
Email: info@diamondchaincentre.com
Phone: (+92)3218441721